Terms and Conditions

Last Updated: February 2025

Welcome to Carol Surbey Coaching and Consulting ("Company").

These Terms and Conditions ("Terms") govern your use of our website, www.carolsurbey.com ("Website"), and any services, content, products, or resources offered through it.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.

1. Use of Website

You agree to use the Website for lawful purposes only. You are prohibited from:

Violating any laws or regulations.

Transmitting any viruses or malicious code.

Attempting to gain unauthorized access to any portion of the Website.

Using automated systems to access the Website without our permission.

2. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, videos, and downloadable materials, is owned by or licensed to Carol Surbey Coaching and Consulting and is protected by intellectual property laws.

You may not reproduce, distribute, or modify any content without prior written consent.

3. Coaching Services & Online Programs

Our coaching services, courses, and online programs are designed to provide guidance and support. However, results may vary.

You acknowledge that:

Coaching is not a substitute for professional legal, financial, or psychological advice.

Any actions taken based on our services are at your own risk.

No guarantees are made regarding specific business outcomes.

4. Payments and Refunds

4.1 Pricing and Payment

All prices for services and programs are listed on the Website and are subject to change. Payments must be made in full before access to any services or programs is granted.

4.2 Refund Policy

Refund policies are clearly stated at the point of purchase. Unless otherwise specified, all sales are final.

5. User-Generated Content

If you post, submit, or share content on the Website (such as comments or testimonials), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content.

You agree not to post any content that is defamatory, offensive, or infringes on any third-party rights.

6. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of these third-party sites.

Use them at your own risk.

7. Disclaimer of Warranties

The Website and its content are provided "as is" without warranties of any kind. We do not guarantee:

That the Website will be error-free or uninterrupted.

The accuracy of any information provided.

Any specific business results from using our services.

8. Limitation of Liability

To the fullest extent permitted by law, Carol Surbey Coaching and Consulting shall not be liable for any indirect, incidental, or consequential damages resulting from your use of this Website or services.

9. Indemnification

You agree to indemnify and hold Carol Surbey Coaching and Consulting harmless from any claims, damages, or expenses resulting from your violation of these Terms.