Certified Business Coach for Small Businesses
Build a Business That Runs Without You, With Systems That Scale
Every hour you run your business without systems, you’re bleeding time, money, and momentum.I’m Carol Surbey, a certified business coach and systems strategist helping entrepreneurs across Canada and the U.S. build the infrastructure their business needs to scale. Together, we’ll implement systems, structure, and the right CRM software, so your business can thrive without you doing everything.
Working 60+ Hours a Week Isn’t Leadership, It’s a Warning Sign
You’re not lazy. You’re overloaded. If you’re still running your calendar, chasing leads, managing projects manually, and running the team—all at once—you're not building a business. You're just surviving. That’s where systems change everything. As your entrepreneur coach, I’ll help you:
✅Diagnose what’s broken
✅Install the right systems to fix it
✅Regain 10+ hours/week to actually lead
You don’t need to hustle harder, you need to systemize smarter
Why Most Coaching Falls Short?
Most coaching talks about energy and mindset. But you need something more tangible, like a calendar that isn’t jammed, a team that doesn’t need micromanaging, and a client pipeline that runs on autopilot. Systems coaching isn’t about fluffy goals. It’s about clear, trackable wins.
Coaching Programs for Founders Ready to Scale
Whether you’re just breaking $100K or pushing past $500K, there’s a program that fits where you areand where you want to go.
1-1 Coaching
Ideal for solo founders and service pros drowning in client work, admin, and to-do lists.
Build your foundational systems: client onboarding, lead tracking, and delivery workflows
Get help choosing the best CRM for small business based on your model
Reset your calendar for time freedom and strategic thinking
Weekly implementation sessions + personal accountability
Business Team Coaching
When you’re leading a team but still doing most of the work, it’s time to restructure your operations.
Systems for communication, task delegation, and reporting
Documented SOPs so your business isn’t living in your head
Leadership development + process optimization
KPI dashboards and daily rhythm for your team
Scalable CEO Academy
You’ve passed the $150K mark. Now it’s time to create true scalability.
End-to-end business mapping: offers, delivery, marketing, and back end
Free tools and resources to grow your business
Monthly workshops, hotseats, and peer strategy calls
Application-only cohort of service-based founders ready for 7 figures
Learn How to Grow Your Business with a Coach Who’s Been There
The Tools That Build Real CEO-Level Businesses
Start here. These tools have helped hundreds of founders reclaim their time and triple their profits:
✅Custom CRM Systems for Small Business
If you're
✅CEO Starter Kit
The strategic clarity worksheet every overwhelmed founder needs before building.
✅Time Freedom Toolkit
Daily planner, delegation tracker, and time-blocking system all in one.
✅Scheduling Software for Business Checklist
Know exactly what to choose (and what to skip). From Calendly to Acuity to GHL.
INSPIRE EMPOWER SUCCEED INSPIRE EMPOWER SUCCEED
The Myth of the Perfect CRM
Here’s the truth: you can spend weeks searching for the best CRM for small business, but the tool alone won’t save you. A CRM without a custom system behind it is just expensive software collecting dust.
Before you ever plug into tech, you need systems on paper. You need clarity on how leads flow, how clients onboard, how tasks get tracked, and how success gets measured. Then, and only then, can you transfer those processes into a CRM or scheduling platform that actually works.
And here’s where I help:
⭐I assess what stage your business is at right now
⭐I recommend the exact tools that will make your job easier
⭐If you want speed, I’ll build the system for you—custom to your needs
⭐I’ll support you after setup so you’re never left stuck
Do You Know What Stage You’re At? Book a Free Strategy Call With Me
Real Coaching. Real Systems. Real Growth
This isn’t mindset fluff. This is system-first coaching built around real business results. The kind that free your time, grow your revenue, and help you step into a true CEO role.
What I bring to the table:
✅ 25+ Years of Entrepreneurial Experience
✅ Deep Expertise in CRMs like ClickUp, GoHighLevel, and Monday.com
✅ High-conversion automations tailored to your workflows
✅ Custom dashboards & client lifecycle systems
✅ ROI-focused strategy and implementation from day one
Whether you need the best CRM for small business, new SOPs, team accountability, or a 90-day growth plan, I’ll help you build a system that actually scales.
"We make success simpler for overwhelmed business owners, ensuring growth and profitability without compromising stability"
Real Results From Real Business Owners
⭐ 100+ Small Businesses Transformed
⭐ Average ROI: 3x within 90 Days
⭐ 25+ Years of Leadership, Marketing, and Operations Expertise
⭐ Programs for solo founders, team leaders, and scaling CEOs
More About Carol and How She Can Help Small Business Owners
Carol’s got you covered with a podcast full of insights, free tools to make business easier, and a community of entrepreneurs ready to support you. Dive in today and start seeing real results!
Listen to Carol's Podcast and get the best tips to grow your business
Grab Free Tools & Resources that You can Start Using Now
Join The Scalable CEO Academy Today
Coaching for Small Business Owners
From $0 Profit to $50K Saved—Because of Systems
Tyler P.
Working with Carol has been a game-changer for our business. She helped us focus by eliminating distractions and preventing us from taking on too much. Carol’s strategic guidance allowed us to identify the next big opportunities and outline clear steps to achieve them. By focusing on our long-term goals and working through the Small Business Gameboard, we were able to systematically accomplish our objectives. Her expertise and supportive approach have empowered us to become more confident and effective leaders.
Jessica H.
Carol’s approach to coaching is both practical and inspiring. She provided me with the tools and confidence I needed to expand my business and reach new markets. I couldn’t have done it without her support.
George D.
Carol has been instrumental in helping us regain our focus. I was overwhelmed, trying to tackle too much at once. She guided us to shift our perspective from chasing the next big thing to setting clear, long-term goals. With her support, we worked through the Small Business Gameboard, identifying what truly matters and creating a strategic plan to achieve our objectives. Her approach has brought clarity and direction to our business, making our goals not just achievable, but inevitable.
Get In Touch
Email: [email protected]
Address
Office: 3900 Brentwood Dr.
Assistance Hours
Mon – Fri 9:00am – 4:00pm
Phone Number:
(778) 949-0567
Certified Business Coach
Turn overwhelm into clarity and start learning how to grow your business with a certified business coach who brings real-world experience and strategic insight.
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