Effective Date:
February 2025
Welcome to:
Carol Surbey Coaching and Consulting
(“Company”)
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
www.carolsurbey.com
and any associated services, programs, or digital platforms.
By using our website and services, you consent to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.
We collect different types of information, including:
When you book a call, sign up for coaching programs, register for webinars, or interact with us, you may provide:
Name
Email address
Phone number
Business details (company name, role, industry)
Payment information (for purchases, processed securely through third-party platforms)
When you visit our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking technologies (for analytics and marketing purposes)
We may receive data from:
Social media platforms (if you engage with our content)Mark
2. How We Use Your Information
We use collected data to:
Provide, improve, and personalize our coaching services and programs
Process transactions securely
Send relevant emails, newsletters, or promotional content (you can opt out anytime)
Respond to inquiries, feedback, or customer support requests
Analyze website traffic and user behavior for business growth
Ensure compliance with legal obligations
We do not sell, rent, or trade your personal information.
However, we may share data with:
Service Providers and Partners – Third-party tools for processing payments, scheduling calls, or email automation.
Legal and Compliance Requirements – If required by law or in response to legal processes.
Business Transfers – In the event of a business sale, merger, or restructuring.
All third-party providers we work with adhere to strict privacy and security standards.
Our website may use cookies, tracking pixels, and similar technologies to enhance user experience and analytics. You can adjust your browser settings to disable cookies, but this may impact functionality.
Essential Cookies – Required for website functionality
Analytics Cookies – Help us track site usage (Google Analytics, Facebook Pixel)
Marketing Cookies – Used for targeted advertising and promotions
Depending on your location, you may have the following rights regarding your personal data:
Access and Update – Request a copy of the information we hold about you
Deletion and Correction – Request data deletion or corrections
Marketing Preferences – Opt out of emails or targeted ads
Data Portability – Obtain a copy of your data in a structured format
For requests related to your data, email us at [email protected]
.
We implement security measures to protect your information from unauthorized access, disclosure, or loss. However, no online system is completely secure.
We retain your personal data as long as necessary for business operations, compliance, or legal obligations.
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has provided information, please contact us for removal.
We may update this policy occasionally. Any significant changes will be communicated on our website. Continued use of our services after updates indicates acceptance of the revised policy.
If you have any questions about this Privacy Policy or your data, contact us at:
Email: [email protected]
Address:
3900 Brentwood Drive, Price George, BC V2K 3C1 Canada
Email: [email protected]
Address
Office: 3900 Brentwood Dr.
Assistance Hours
Mon – Fri 9:00am – 4:00pm
Phone Number:
(778) 949-0567
Turn overwhelm into clarity, and challenges into opportunities with expert coaching designed for your success.
© 2025 Carol Surbey Consulting - All Rights Reserved